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michalfiserconseqcz's avatar
michalfiserconseqcz
Copper Contributor
Oct 18, 2023
Solved

Teams Desktop App stuck at Loading.. during first run after install

Hello everyone, we are experiencing an issue with teams app first run. It is stuck in Loading screen forewer. Distribution is done by Machine-Wide installer across the company computers, either Win...
microsoft teams
  • Fernando_Klurfan's avatar
    Fernando_Klurfan
    Dec 15, 2023
    One workaround we are hearing for this issue is to create an empty settings.json file under
    AppData\Roaming\Microsoft\Teams
    This seems to fix the issue.
Fernando_Klurfan's avatar
Fernando_Klurfan
Icon for Microsoft rankMicrosoft
Dec 15, 2023
One workaround we are hearing for this issue is to create an empty settings.json file under
AppData\Roaming\Microsoft\Teams
This seems to fix the issue.
Roabh's avatar
Roabh
Copper Contributor
Jun 21, 2024

Fernando_Klurfan None of these strategies worked for.  Ms Teams classic keeps preventing me from using it until I agree to swtich to New Teams or swtich when I am not using classic teams.  Microsoft is deliberately installing the new Teams against my will and then when it attempts to launch I get 6 blankl loading screens that pop up and close and then I never get to use MS Teams.