Forum Discussion
TimShunamon
Jul 05, 2019Copper Contributor
Teams desktop app opens documents twice
Having an issue with the latest build of MS teams. When opening files within their respective programs (if a spreadsheet I choose "open with excel", or word document I choose "open with word". They o...
TimShunamon
Jul 05, 2019Copper Contributor
Thanks for the response. Teams and office apps are on latest builds. Happens to multiple users. PC I’m testing on was a fresh image of build 1903. I can definitely try to clear the cache though.
vachermc
Aug 01, 2019Copper Contributor
This is happening to us today after yesterday's Teams update. Clearing the cache did not resolve the issue. Did you find a resolution?
- Robin NilssonAug 01, 2019Bronze Contributor
vachermc Zombie file openings for us as well. At least it only does it for a second time, and not a never ending story 🙂
Only way to get around it is to go to Files in Teams and open the desktop app from the . . . menu on the document, instead of clicking on the name and then using the dropdown to open in desktop app.
- vachermcAug 02, 2019Copper Contributor
Robin Nilsson That behavior exhibits no matter how we access it - even the ellipses as you suggested.
- v803742Aug 02, 2019Brass ContributorExhibiting the same behavior with my Teams app also. I am using the latest version of Teams, just have an update a few days ago. Did not make a difference cleaning out cache, even deleted all Teams references in Credential Manager