Forum Discussion
TimShunamon
Jul 05, 2019Copper Contributor
Teams desktop app opens documents twice
Having an issue with the latest build of MS teams. When opening files within their respective programs (if a spreadsheet I choose "open with excel", or word document I choose "open with word". They o...
Jul 05, 2019
Hi Tim,
Sounds like it’s restricted to the Desktop app as it’s not happening in Web or SharePoint.
A few questions
1.) Is Teams Desktop App updated to the latest version?
2.) Have you tried either logging out completely, or logging out completely the. clearing the cache and then logging back in
3.) Does it occur with anyone else or only you?
Let me know how it goes!
Best, Chris
Sounds like it’s restricted to the Desktop app as it’s not happening in Web or SharePoint.
A few questions
1.) Is Teams Desktop App updated to the latest version?
2.) Have you tried either logging out completely, or logging out completely the. clearing the cache and then logging back in
3.) Does it occur with anyone else or only you?
Let me know how it goes!
Best, Chris
TimShunamon
Jul 05, 2019Copper Contributor
Thanks for the response. Teams and office apps are on latest builds. Happens to multiple users. PC I’m testing on was a fresh image of build 1903. I can definitely try to clear the cache though.