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_poot_'s avatar
_poot_
Copper Contributor
Nov 04, 2020

Teams Desktop App not loading sharepoint List in Guest account

I have access to a guest Teams group for collaboration between two companies. We have a List tab added to a channel and the correct access granted. I can access the List on SharePoint via web browser, and through the Teams web app. However, the List in the desktop app tries to load for about 20-30 seconds and then says sorry it can't load. Based on what we've tried it seems to be a bug problem in Teams desktop.

 

 

 

7 Replies

  • PDostiyar's avatar
    PDostiyar
    Bronze Contributor

    There could be two possible solutions to fix this;

     

    1 - removing the tab from the original account and adding the tab again - by using add the Microsoft lists to that tab and use existing Microsoft Lists

     

    2 - make sure the guest user has the Microsoft lists app installed on his/her team's desktop app since if that is not available it will not work.

     

    Thanks,
    Pervaiz Dostiyar
    Please Like my Comments and Follow me in MTC by clicking on my name above.

    • PhilFancyAndMe's avatar
      PhilFancyAndMe
      Iron Contributor

      > 2 - make sure the guest user has the Microsoft lists app installed on his/her team's desktop app since if that is not available it will not work.

      PDostiyar: How can someone install the Lists app on his desktop app? The Lists app can only be installed to a channel/team as far as I know.

      Got the same problem here. Guests cannot open Microsoft Lists added as tab in channel (via the Lists app, not as website).

      EDIT: Did some digging and was able to figure out a workaround. In Teams on the web guests can use Microsoft Lists in Teams without any issues. 
      When they use the current stable version on Teams App (Windows) then Microsoft Lists will not work in Microsoft Teams.

      Workaround: If the guests enable the developer preview (currently 1.4.00.4167) then Microsoft Lists will work in Microsoft Teams teams.

      • PDostiyar's avatar
        PDostiyar
        Bronze Contributor
        Hey Philipp, you are 100% correct the List app only works on Teams/Channel but needs to be install from the Teams App section we both are on the same page...

        secondly, when you say your guest is able to see on the web version it is because the web version is always up dated one, and when it works on the developer preview that means it is coming to a public and stable version but has to wait for it....

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