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Solved
Teams Desk Phone - Call on hold hangs up with handset
I've experienced this frustrating issue on two different Teams desk phones from different manufacturers over the past few months as we've been piloting some new phones to replace our old Polycom VVX ...
It appears that this issue is finally resolved after a recent update (at least on my Yealink MP54). You should be able to put a call on hold and hang up the handset now without hanging up the call.
It appears that this issue is finally resolved after a recent update (at least on my Yealink MP54). You should be able to put a call on hold and hang up the handset now without hanging up the call.
Stephan Swinford I ran into this issue today with a user. The users device is up to date on all Teams software/firmware, with the exception of the Teams App. What version is your MP54 running?
Teams App 1449/1.0.94.2022090705
Firmware 122.15.0.91- Thank You, I did some testing on my test phone and didn't have a drop call. I updated my users phone and waiting to do a test.
