Forum Discussion
Solved
Teams Desk Phone - Call on hold hangs up with handset
I've experienced this frustrating issue on two different Teams desk phones from different manufacturers over the past few months as we've been piloting some new phones to replace our old Polycom VVX ...
It appears that this issue is finally resolved after a recent update (at least on my Yealink MP54). You should be able to put a call on hold and hang up the handset now without hanging up the call.
ekamien Nope, still occurring with me and I haven't had much luck with support at the device manufacturer either.
I opened a ticket with Microsoft, and also am pursuing support with the MFGR. We'll see what happens.