Forum Discussion
Teams Desk Phone - Call on hold hangs up with handset
It appears that this issue is finally resolved after a recent update (at least on my Yealink MP54). You should be able to put a call on hold and hang up the handset now without hanging up the call.
Stephan Swinford still happening on Yealink T58A with latest firmware from Feb 24th.
Did anyone provide a solution other than workaround with speaker phone?
Today I deployed a system to a client and they had several calls all come in, I witnessed they placed on hold (3 calls successfully placed on hold) and lost all due to placing the handset on the hookswitch.
ekamien Nope, still occurring with me and I haven't had much luck with support at the device manufacturer either.
I opened a ticket with Microsoft, and also am pursuing support with the MFGR. We'll see what happens.