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stewietm
Copper Contributor
Jun 25, 2020
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Teams default log in details

Is there a way to change how Teams pulls it's log in information?

We have a company domain - internal.companyA.co.uk but use a completely different suffix companyB.com for email via 365.

When Teams loads and attempts to sign in, it is trying to use the internal domain account - mailto:user@internal.companyA.co.uk as default.

Is there a way to change this behaviour across all users so that Teams automatically pulls the new email address from Outlook?

  • stewietm Hey, as far as I know Teams will always try and log into the domain-joined PC account. But you can use the following registry key to turn off pre-population of the UPN in the sign-in prompt.

     

    Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\Teams
    SkipUpnPrefill (REG_DWORD) 0x00000001 (1)

     

    For reference and guidance.

     

    'Teams will always log into the domain-joined PC account'

    https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/known-issues/teams-defaults-to-domain-joined-account

     

    'Sign in to Microsoft Teams using modern authentication'

    https://docs.microsoft.com/en-us/microsoftteams/sign-in-teams

     

     

1 Reply

  • stewietm Hey, as far as I know Teams will always try and log into the domain-joined PC account. But you can use the following registry key to turn off pre-population of the UPN in the sign-in prompt.

     

    Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\Teams
    SkipUpnPrefill (REG_DWORD) 0x00000001 (1)

     

    For reference and guidance.

     

    'Teams will always log into the domain-joined PC account'

    https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/known-issues/teams-defaults-to-domain-joined-account

     

    'Sign in to Microsoft Teams using modern authentication'

    https://docs.microsoft.com/en-us/microsoftteams/sign-in-teams

     

     

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