Forum Discussion
DanZ24
Jun 25, 2020Copper Contributor
Teams Custom Background Fails
We recently got the +Add New option for custom backgrounds in our Teams. I've added a number of images, but there is one I try to add and it fails. I get the following message: Couldn't upload ima...
- Jul 07, 2020
I had this problem this morning but I seem to have solved it.
I couldn't add a new background whilst on an active Teams call, just kept complaining didn't meet Image requirements (even though it did). Both the Add new and also dropping into the appdata folder didn't work.
I quit Teams and restarted it, then rejoined my meeting. Now in Background settings it had picked up all the pictures I had previously dropped into %appdata%\Microsoft\Teams\Backgrounds\Uploads
Greg_MacPherson
Sep 15, 2022Copper Contributor
DanZ24 It wasn't letting me upload images when the JPGs were CMYK. When I saved them as RGB, the problem went away.