Forum Discussion
DanZ24
Jun 25, 2020Copper Contributor
Teams Custom Background Fails
We recently got the +Add New option for custom backgrounds in our Teams. I've added a number of images, but there is one I try to add and it fails. I get the following message: Couldn't upload ima...
- Jul 07, 2020
I had this problem this morning but I seem to have solved it.
I couldn't add a new background whilst on an active Teams call, just kept complaining didn't meet Image requirements (even though it did). Both the Add new and also dropping into the appdata folder didn't work.
I quit Teams and restarted it, then rejoined my meeting. Now in Background settings it had picked up all the pictures I had previously dropped into %appdata%\Microsoft\Teams\Backgrounds\Uploads
DreadPeach58
Dec 02, 2020Copper Contributor
the dimensions also have to be width:616 height:419
DanZ24
Dec 02, 2020Copper Contributor
Not correct.
Image requirements:
Min size: 360x360 px
Max Size: 2048x2048 px
File type: jpeg, png, bmp
Aspect ratio: greater than 4
Image requirements:
Min size: 360x360 px
Max Size: 2048x2048 px
File type: jpeg, png, bmp
Aspect ratio: greater than 4
- StephMiloDec 04, 2020Copper ContributorThank you! Finally worked.
- DreadPeach58Dec 02, 2020Copper Contributor
DanZ24 It worked for me it was the only thing that would work for me so if you don't want to accept my answer then don't reply.
- DreadPeach58Dec 02, 2020Copper ContributorIm sorry for being mean I have Oppositional defiant disorder even though i am a grown man.