Forum Discussion
Teams Custom Background Fails
- Jul 07, 2020
I had this problem this morning but I seem to have solved it.
I couldn't add a new background whilst on an active Teams call, just kept complaining didn't meet Image requirements (even though it did). Both the Add new and also dropping into the appdata folder didn't work.
I quit Teams and restarted it, then rejoined my meeting. Now in Background settings it had picked up all the pictures I had previously dropped into %appdata%\Microsoft\Teams\Backgrounds\Uploads
DanZ24 What i did to fix this problem is copy the image that you want to use paste it on Paint 3D and press save as and then go to teams on your meeting and go to the background thingy and click add and then finally click the file and done.
- DanZ24Dec 02, 2020Copper ContributorNot correct.
Image requirements:
Min size: 360x360 px
Max Size: 2048x2048 px
File type: jpeg, png, bmp
Aspect ratio: greater than 4- StephMiloDec 04, 2020Copper ContributorThank you! Finally worked.
- DreadPeach58Dec 02, 2020Copper Contributor
DanZ24 It worked for me it was the only thing that would work for me so if you don't want to accept my answer then don't reply.
- DreadPeach58Dec 02, 2020Copper ContributorIm sorry for being mean I have Oppositional defiant disorder even though i am a grown man.