Forum Discussion
Teams creates new meeting links with old IDs
Hi! One of our customers is facing on interesting problem with Teams meetings. We have tried through different Microsoft support channels but support is not able to escalate the problem because we...
vikankare, Elle-Es, we found out a file which contains the next meeting id is stored for each user in C:\Users\[username]\AppData\Roaming\Microsoft\Teams\meeting-addin\Cache.
When you create a Teams meeting in Outlook or in Teams this file is renewed and will contain the new Meeting ID.
Problems with the synchronisation of the user profile probably causes issues with the renewal of this file. This could explain why the same meeting id is used in other meetings.
We are currently fixing the synchronisation issues in our company, I will post an update if this fixed the issues with the meeting ID for us.
maurice23223that is interesting! I have been providing logs and information to product group through our ticket. I will let them know this too and of course keep this thread updated 🙂
They are currently waiting for more information. At least this seems to be finally going forward.
maurice23223you are saving user profile to network drive?
I am a colleague of maurice23223 , we store the User profile on a network share and the profile is roamed to users PC/laptop.
We disabled roaming for the teams data part. Problems are solved now.
It is not so smart (personal opinion) from the developers to store "the next meeting-id" in the cached file.
You can test the behaviour by editing the meeting ID in that cached file, it will re-use a previous meeting if the ID is already known.
