Forum Discussion
khuang
Oct 03, 2019Copper Contributor
Teams crashes my computer and restarts it
Hi, It happened twice in one day! I'm recording a Teams meeting and about 15-20 minutes, my computer (Macbook Pro Touchbar) JUST RESTARTED with no warning. The first time, I thought I missed an u...
- Oct 03, 2019I’d suspect it’s the video/ cam drivers! Update those to start with
bwade827
Apr 08, 2021Copper Contributor
I know this is a couple years old at this point, but I recently experienced this issue with one of my clients. I found that they were running a 64-bit version of MS Teams, I was able to uninstall the 64-bit version and install the 32-bit version and it seems that the 32-bit version is no longer causing the restarts
Kiacopi
Apr 09, 2021Copper Contributor
So I get that if I were using the Microsoft App on my laptop but I am accessing using the web/cloud access that doesn't require the app/program to be installed. I get the blue screen and the computer does a full reset. This is a company laptop and I don't have the access or option to make changes to the settings, etc. I thank you for your recommendation, but I am not sure if that will help me. Hoping for more recommendations on this thread.