Forum Discussion
Teams crashes my computer and restarts it
- I’d suspect it’s the video/ cam drivers! Update those to start with
khuang
I don't know if this is related, but I discovered today on a Dell Latitude E5470 that when Teams starts up with Windows and then my user clicks on the Teams Icon to launch, it crashes the computer with a SYSTEM THREAD EXCEPTION NOT HANDLED error. My fix is to turn off Teams on Windows startup in the task manager. When my user clicks on the Teams icon during startup, it no longer crashes.
I actually checked and that is not set to run on startup anyway, so not the cause for me. I can't even access Teams through online cloud application, as soon as I click join, it crashes the same as the previous commenter for system error. I am at a loss, the new Windows update crashed my router, I had to purchase a new one, it crashed my extender, had to get a new one, and now has caused my company VPN to crash on a regular basis. PLEASE HELP! I have Government meetings that require Teams and can't use my cell phone because I have to share files/views.
Kiacopi
The machine I had that problem with, I ended up creating a new computer and copying the data over. I sent it off to Dell and discovered that the motherboard needed to be replaced. It was out of warranty so it cost me $230, but that was cheaper than buying new.
