Forum Discussion

dandis20's avatar
dandis20
Copper Contributor
Apr 21, 2020
Solved

Teams contact card displaying incorrect data

Hello,   We have an issue currently where Teams is displaying incorrect contact card data for some users, and not only incorrect but data from 3+ months ago.  I've seen this reported numerous other...
Administrator
  • JoshLeporati's avatar
    JoshLeporati
    Apr 23, 2020

    dandis20 - is the information consistently wrong for a set of users?  If you have local contact information for a user that could display "localized" information.  Also, if you compare desktop app vs web app contact information for a contact with these issues can you replicate the different information - or does one location show correctly?

     

    /Josh

JoshLeporati's avatar
JoshLeporati
Icon for Community Manager rankCommunity Manager
Apr 23, 2020

dandis20 - is the information consistently wrong for a set of users?  If you have local contact information for a user that could display "localized" information.  Also, if you compare desktop app vs web app contact information for a contact with these issues can you replicate the different information - or does one location show correctly?

 

/Josh

dandis20's avatar
dandis20
Copper Contributor
Apr 27, 2020

Thanks for the reply Josh!  As it turns out it was indeed just local data, and I was simply misinformed by a tech regarding the date of the incorrectly displayed data.  Simple logout, terminate process and re-open cleared it up.