Forum Discussion
Teams chats and groups not visible/disappeared on laptop
Hi!
First try to do a full logout / login in the client. If that doesn't help follow these instructions to clear your cache:
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
then try again:
/ Adam
Had the same problem. My IT dept was actually helpful.
From the command prompt run the code line below to terminate Teams.
Then delete the two Windows folders for your use account as show below. Restart Teams and it should restore from the cloud (cloud = someone else's computer)
CanuckInOz After signing out and logging back in to the sight of nothing in my Teams, I decided to just restart my computer. That did the trick without running command prompt and deleting stuff.
Then I deleted the draft I had written up for the IT team haha