Forum Discussion
VMDorst
Jul 10, 2020Copper Contributor
Teams chats and groups not visible/disappeared on laptop
Hello, Just about a hour ago I rebooted my laptop. Internet wasn't great somehow. Had a small windows update executed as well. Now is my entire chat history missing, excluding ONE chat (rando...
- Jul 10, 2020
Hi!
First try to do a full logout / login in the client. If that doesn't help follow these instructions to clear your cache:
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
then try again:
/ Adam
MikeSchratz
Mar 12, 2021Copper Contributor
Treezeus Thank you for posting this... I was going over the edge trying to figure this out! Your willingness to post and help others is greatly appreciated!
Marcel_Prigge
Jul 16, 2021Copper Contributor
After a reboot I am missing chat messages from 1st of July to today in a specific chat.
After another reboot I do see those missing messages from 1st of July to yesterday, but now messages from 28th/29th of June are gone..
Very strange and a but disturbing, as we veavily rely on Teams in internal communication. Going to try a login/logoff and clearing the cache now.