Forum Discussion
Teams chats and groups not visible/disappeared on laptop
Hi!
First try to do a full logout / login in the client. If that doesn't help follow these instructions to clear your cache:
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
then try again:
/ Adam
VMDorst I just had a coworker encounter the same problem, and after trying multiple things we found the solution... zoom!
I found that stretching or shrinking the window caused that panel to disappear. So then checked my coworkers screen resolution, but that was set to normal. (a screen resolution of 800x600 would be bad).
So then I checked Teams and found it had a zoom feature. So if you zoomed in too much you won't see the chat panel either. In Teams, click on your thumbnail in the top status bar, and you'll see zoom. On my screen, zoom of 170% or more hides the chat panel. Holding ctrl while moving the mousewheel will automatically zoom in or out.
