Forum Discussion
VMDorst
Jul 10, 2020Copper Contributor
Teams chats and groups not visible/disappeared on laptop
Hello, Just about a hour ago I rebooted my laptop. Internet wasn't great somehow. Had a small windows update executed as well. Now is my entire chat history missing, excluding ONE chat (rando...
- Jul 10, 2020
Hi!
First try to do a full logout / login in the client. If that doesn't help follow these instructions to clear your cache:
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
then try again:
/ Adam
Jul 10, 2020
Hi!
First try to do a full logout / login in the client. If that doesn't help follow these instructions to clear your cache:
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
then try again:
/ Adam
MikeBrady
Aug 13, 2020Copper Contributor
I'm having the same problem. I'm a teacher. Data Center uploaded my classes into teams. I renamed 5 of 9 of the teams on my school desktop. When I got home I opened Team in the web app, and after all 9 teams appeared, the screen blinked and the 5 teams i had renamed vanished. They are not hidden or archived. I've rebooted several times, used several different browsers, several different computers both at home and at school. Data Center says the teams are still active. But I can't see them. I tied logging out of MS Teams and logging back in, I also tried clearing the Team cache according to the instructions on the link you provided. Nothing has worked so far.