Teams Chat messages not showing up

After the latest windows update Microsoft Team's chat area not showing up the messages. I tried re-installing teams but no luck. Can anyone help me out

Thanks,

Gnaniyar

teams

adam deltinger
Jun 06, 2020
Reinstalling won’t help most often but a full logout / login might! Other wise close Teams, delete these files/folders and restart teams

https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/amp/

PDostiyar
Bronze Contributor
Jun 05, 2020
Gnaniyar is it something with your desktop client or is it something with your account, have you check that on another computer, mobile or even the web version.

Also what particular windows 10 update you have done it is a version update or any patches updates?
- Gnaniyar
  Copper Contributor
  Jun 06, 2020
  PDostiyarYou are correct. It is not working on my personal computer. But I am able to get that area on my mobile as well my office machine.
  I am also not sure of what was the windows update that was installed on my machine. What else I can do to resolve this ?
  
  Regards,
  Gnaniyar
  - adam deltinger
    MVP
    Jun 06, 2020
    Reinstalling won’t help most often but a full logout / login might! Other wise close Teams, delete these files/folders and restart teams
    
    https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/amp/
Vishwas_suvarna
Copper Contributor
May 08, 2021
After downloading Microsoft teams app
It doesn't show chat Box I am not able to see chats sent to me
mandar_shinde
Copper Contributor
Sep 24, 2021
Teams android app not showing chats list. v1416/2021134301

Chat started showing after removing pinned items.
heislerlemos
Copper Contributor
Sep 24, 2021
Hey guys any update about the new exams change today ?
Tane van der Boon
Copper Contributor
Oct 06, 2021
Gnaniyar this article and powershell script fixes it. I had to restart after to get my messages back. But good to go! https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/amp/
saldridge1155
Copper Contributor
Mar 16, 2022
It is March 16, 2022 and I am having this same issue. Gnaniyar Were you able to find a solution for this?
- williambryantFDOT
  Copper Contributor
  Mar 16, 2022
  saldridge1155 not a 100% sure, but I have not had the problem lately so an update may have fixed on my end.

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