Forum Discussion
Gnaniyar
Jun 05, 2020Copper Contributor
Teams Chat messages not showing up
After the latest windows update Microsoft Team's chat area not showing up the messages. I tried re-installing teams but no luck. Can anyone help me out Thanks, Gnaniyar
- Jun 06, 2020Reinstalling won’t help most often but a full logout / login might! Other wise close Teams, delete these files/folders and restart teams
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/amp/
PDostiyar
Jun 05, 2020Bronze Contributor
Gnaniyar is it something with your desktop client or is it something with your account, have you check that on another computer, mobile or even the web version.
Also what particular windows 10 update you have done it is a version update or any patches updates?
- GnaniyarJun 06, 2020Copper Contributor
PDostiyarYou are correct. It is not working on my personal computer. But I am able to get that area on my mobile as well my office machine.
I am also not sure of what was the windows update that was installed on my machine. What else I can do to resolve this ?
Regards,
Gnaniyar
- Jun 06, 2020Reinstalling won’t help most often but a full logout / login might! Other wise close Teams, delete these files/folders and restart teams
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/amp/- GnaniyarJun 07, 2020Copper Contributor
adam deltinger Thank you so much. I followed the steps from the link that you have shared and the issue got resolved. I got my chat area back
Thanks,
Gnaniyar