Forum Discussion
Teams Chat - Guest vs External
We find that Teams Chat to External users of another tenancy Teams (using their full email name) notifies them within their Teams that there is an incoming message and allows them to participate in a...
With the recent Cross tenant Sync features I have enabled syncing of users across two tenants. Users from Company A are created as guests on Company B, and Users from Company B are created on Company A as guests. Due to this notification matter and having two different chat entities customers doesn't like it. Example.
When you search for a user from Company B as a user on Company A, the guest account for the user comes up, if a user pick that it goes to the guest account of the company B user, instead of sending it to his actual teams account.
Has anyone found a workaround or any update at all from MS on this ?