Forum Discussion
PhillipHamlyn
Apr 22, 2022Brass Contributor
Teams Chat - Guest vs External
We find that Teams Chat to External users of another tenancy Teams (using their full email name) notifies them within their Teams that there is an incoming message and allows them to participate in a...
MagnusGoksoyrOLDProfile
Bronze Contributor
PhillipHamlyn Unfortunately, this is how it works at the moment. If you want to have a private chat with an external user, you must use their full address (External).
PhillipHamlyn
Apr 22, 2022Brass Contributor
Hi Magnus,
Unfortunately we are a multi-tenant company, and have synchronised our GALs - so when Chatting out users are presented with all the other company members as Guests. It would be unfortunate if we had to tell them to ignore the friendly names from the GAL and have to type in the recipients email address every time.
Unfortunately we are a multi-tenant company, and have synchronised our GALs - so when Chatting out users are presented with all the other company members as Guests. It would be unfortunate if we had to tell them to ignore the friendly names from the GAL and have to type in the recipients email address every time.