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OvertechNC's avatar
OvertechNC
Copper Contributor
Oct 23, 2024

Teams channels not receiving emails since a few weeks

Hi,

The new channels I created those past few weeks seem not to receive emails. There are a few old ones that still do.

Even a confirmation email from GMail (that is mandatory before being able to transfer) doesn't show in the channel.

Has anyone else had this issue too?

  • Hello,
    Who's allowed to send emails to the channel email address? (Advanced settings)
    Did you check trace logs in Exchange?
  • Hello,
    Who's allowed to send emails to the channel email address? (Advanced settings)
    Did you check trace logs in Exchange?
    • OvertechNC's avatar
      OvertechNC
      Copper Contributor

      Thanks a lot AndresGorzelany! I didn't even see the advanced settings section...and it was set to "people in this org". After modifying, it's working fine.

      Maybe the default setting has recently been changed, that might be why it worked on other channels, as I don't remember cahnging anything in the advanced settings before.


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