Forum Discussion
MarkHodgkiss
Jun 22, 2020Copper Contributor
Teams causing Surface pros to hang
Hi Everyone I was wondering if anyone has had the same error, we are experiencing issues with Teams on surface pro's 4's to 7's . The issue is when running a teams video call the surface pro's ...
Martin Alter
Aug 07, 2020Brass Contributor
MarkHodgkiss Is there any new information? I have the same problem with my surface.
All Updates are installed
- MarkHodgkissAug 13, 2020Copper Contributor
Microsoft are aware of the issues and are looking to resolve the issues . Thats as far as i understand but as of yet my users are still experiencing the issue.
- AjdasarpOct 13, 2021Copper ContributorThe CPU gets stuck at 0.8Ghz and gets heated up quick.
I use the surface dock with external monitor. I had serious performance issue in my surface pro 5, hence I bought a new surface pro 7, but sadly teams still locks my surface processor at ~0.8ghz and I'm unable to work with teams. This also happened to my friends using surface with a dock. Is there a solution Microsoft? It does not happen to my HP x360 which has an older processor. Can anyone tell me what's going on?