Forum Discussion
bharath-ops
Apr 05, 2020Copper Contributor
Teams camera too dark
My teams camera is to dark and has wierd contrast. Camera works fine in other apps like Skype.
Please let me know if there is any fix.
- Willjoe2442Brass ContributorYour camera's brightness may be just set too low. Try adjusting the brightness in the Microsoft Teams settings menu. If that doesn't work, then it's possible that your camera's sensor is dirty or damaged.
Regards,
Will - TwoAngelCopper Contributor
Have the same problem. I use the webam settings in Skype, change the settings, press default and then apply. That works for me, at least on my private computer.
I have no other clue to what it might be
- TwoAngelCopper ContributorHi, yes it helped. Other than that, one might just have to find camera options, fiddle them, press default and apply. That resets camera with the settings. At least for me .
- AstonLesterCopper Contributor
Go to settings in camera app and turn on pro mode. This should allow you to adjust brightness from an icon on the left side of video. This will also effect teams video brightness. 🙂
Also make sure you have the webcam that you want to use selected.
- PedroC88Copper ContributorAs surprising as this is.... it actually works. Although teams should have its own settings.
- redrookCopper ContributorThis has no affect on Teams. The camera app is completely unrelated to Teams. Teams needs its own settings for how it uses the camera.
- AstonLesterCopper Contributor
redrook Not sure why this worked for me, but it did.
Also adjusting video settings in Skype works for Teams too, apparently.
- ITWorkerCopper Contributor
G'day
I have had this issues on some client machines, the only "Workaround" that I have found that works is:
Open Teams and join the meeting with the camera on (This will join the meeting with the video dark)
Once the meeting is joined.
Open the windows 10 Camera App (Should be installed by default with windows 10) and once the app opens this should automatically readjust your team camera darkness \ settings and should appear as normal.
Hope this helps in the meanwhile until this issues is resolved by Microsoft...
Just recently I have also rolled back the drivers for the integrated camera in device manager and this seems to have resolved the issue.... Currently testing but will update in a couple of days
This is what It rolled back to once I did a roll back driver
- NeilSoaresCopper Contributor
ITWorker My camera keeps fading in and out from bright to dark. Is there a setting change that can be applied to mitigate this?
- ITWorkerCopper Contributor
redrook I don't know what to tell you but running the camera app in Win 10 and Teams is possible.... As its the work around I was using on a couple of machines.
I have had mixed results with the divers. On one device it has worked fine, on another uninstalling the driver from device manager and then that worked and others units are still not working at all... unless I open the camera app in Win 10 and Teams at the same time.
It is very inconclusive to my finding.
- adam_motlCopper Contributor
Still no comment from Microsoft? Go figure
- ThereseSolimeno
Microsoft
Hello adam_motl The community site is sponsored by Microsoft to be used by members of the community as a way for them to share information and best practices learned from years of experience. The community is considered to be valued members of the extended Microsoft family and include experts in their areas.
If you require direct Microsoft support, it's best to contact your internal Administrator to open a support ticket, or you can go to answers.microsoft.com for technical support from internal Microsoft staff. And as you were directed in the response, there is also a Uservoice site managed by Microsoft where you can report bugs or feature suggestions, vote on others, and keep track of their progress. Microsoft does its best to provide many channels of communication to meet its customers' needs. Thank you for visiting the Tech Community.