Forum Discussion
Daveelbro
Sep 25, 2020Copper Contributor
Teams calls are dropping after switching organisations
Hi, My self and a colleague are both experience the same issue whereby our calls are dropping/disconnected a few seconds in. we've tried to carry out a bit of testing to figure out the scenario ...
- May 07, 2021Yes, this happens to me when switching between my client teams where I am a guest, and my company teams. To get around this I have one open on the browser and one on the desktop open at the same time
Sep 26, 2020
Not that I’m aware of. I know work is going into tenant switching and what not but this might be a bug. Not a fix but I’d highly recommend using edge if you use the new one and you can access teams.Microsoft.com and login and tenant switch to guest tenant you change too. Then you can “install it as an app” and then put it on your task bar. This is how I manage between my work tenant and Microsoft tenant and it works great. You will also get notifications if you allow it via windows notifications for the web app tenant. You can also use a browser but I’ve gotten use to this app way of doing it.
It’s good enough for now until we get a permanent solution from MS.
It’s good enough for now until we get a permanent solution from MS.