Forum Discussion
Th0mas_Da3hl3r
Aug 12, 2019Copper Contributor
Teams Calls - No Ringtone
We are currently having problems with the Teams mobile app on Android. If a PSTN or Teams call appears on the mobile phone, it can be seen, but without a ring tone. Although the phone is set to loud....
JLochi
Aug 21, 2019Copper Contributor
I have exactly the same issue. So far I haven't figured out how to fix this.
- Th0mas_Da3hl3rAug 21, 2019Copper Contributor
We have now opened a ticket about that case. According to MS at the moment it's in work by the product group. It seems like this is a bug from the mobile app.
regards
Tom
- JLochiSep 10, 2019Copper Contributor
Th0mas_Da3hl3rAny update from Microsoft? Thanks
- Th0mas_Da3hl3rSep 10, 2019Copper Contributor
JLochi Unfortunately not really, they informed me that this is a known issue, and they will fix it in further updates.
Feedback:
"The current status of the problem is that it is being tested by the development teams and a fix is being worked on. Experience shows that these problems usually take 2-3 updates. This can take between 2-3 weeks and 2-3 months." - Translated from German to English (Deepl)