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ashokgaikwad007's avatar
ashokgaikwad007
Copper Contributor
Jun 15, 2020

Teams calling issue | "The person you’re trying to reach isn’t available. Try again later”

Dear Teams We use Microsoft teams extensively in my office to run our daily activities but few of our users is having problems making/receiving voice calls on teams application. The web applicatio...
microsoft teams
RealTime_M365's avatar
RealTime_M365
MVP
Jun 16, 2020

Hi ashokgaikwad007 

 

Few Questions which should solve the problem.

 

1. What is the Mode are we running on? Teams Only Mode or Island Mode?

2. In case you are running on Island mode can you please ask the user to Start Skype for Business Application all the calls should start working. Please confirm if this works.

3. Please move to Teams Only Mode and the calls should start working instantly.

 

Let me know if my understanding is correct about your environment.

 

With Regards,

Satish U

mlord's avatar
mlord
Copper Contributor
Nov 16, 2020

RealTime_M365 

 

My Teams has been working well until last week when it started giving me this error when I called students or they call me. I am on the web NOT the app. The app whiteboard does not work well on my Mac so I have to use Teams on the web. What could be causing this new issue of me and my students receiving this error?

  • Jakob_150's avatar
    Jakob_150
    Copper Contributor
    Dec 15, 2020

    mlordSammen patten. Some in organisation can now call anther inter person. Other can call him.  The hole domin,  Is now running team only. And It work on the web application. 

    • Jakob_150's avatar
      Jakob_150
      Copper Contributor
      Dec 15, 2020
      I upgrade my mac app, and i works now

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