Forum Discussion
Teams calling does not have my city telephone numbers
- Oct 15, 2021mdcarver05 If you haven't already, you can try opening a case with the https://pstnsd.powerappsportals.com/. Chances are good, however, that the third party providers providing PSTN connectivity to Microsoft simply don't have a Point of Presence in this area. Look into https://docs.microsoft.com/en-us/microsoftteams/operator-connect-plan, or try contacting one of your local providers to see if they offer their own solution for providing voice connectivity in Teams through Direct Routing. 
mdcarver05 If you haven't already, you can try opening a case with the https://pstnsd.powerappsportals.com/. Chances are good, however, that the third party providers providing PSTN connectivity to Microsoft simply don't have a Point of Presence in this area.
Look into https://docs.microsoft.com/en-us/microsoftteams/operator-connect-plan, or try contacting one of your local providers to see if they offer their own solution for providing voice connectivity in Teams through Direct Routing.
- mdcarver05Oct 15, 2021Copper ContributorOriginally I had opened a case and they were not able to help. I will check out operator connect.