Forum Discussion
Teams caller ID is not showing the caller's name, only the phone number
Hello, Teams caller ID is not showing the caller's name, only the phone number. I'm not sure if direct routing to a third party is the issue. We tried the following with the same results. A...
Hi NinjaLee ,
To update the Called ID name, you should email Microsoft porting team with the list of numbers and CNAMEs at ptn@microsoft.com