Forum Discussion
Teams Call Transfer - Hiding Transferred Number
I have a query which i hope someone can help me with. Here's the example:
User A makes a teams call to User B who then transfers the call to User Cs mobile phone. Once the transfer is made User A can see User Cs mobile telephone number.
In our case, we do not want User Cs mobile number to be visible to User A as we want to keep User Cs mobile number private.
Any ideas?
- Hi Mondas
Uservoice for this here:
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/39296260-hide-personal-cell-phone-number-in-fowarded-calls
I get a lot of feedback about this an the ask to obscure the forwarded number. Whilst we all know that uservoice is going away, I would still vote up on it because they should be carrying them along to the new system. I will put it on my list to raise to the PG, but if you see an AMA come along, I would raise this there as well. Hopefully, with enough asks it'll get on the roadmap.
Hope that answers your question
Best, Chris
3 Replies
- Has there been any updates on this issue? Its been 2 years!
Hi Mondas
Unfortunately, looks like Microsoft didn't carry the Uservoice forward to the new feedback site. However, I have looked through and found new asks here:
Allow caller ID Policy to forwarded calls · Community (microsoft.com)
HIDE CALL FORWARDING NUMBER · Community (microsoft.com)
Would recommend you vote up on them to help push them up the agenda, and also get others to do the same. I believe that there should be the ability to mask forwarded calls on a service number so have voted up personally on both of there
Hope that helps
Best, Chris
- Hi Mondas
Uservoice for this here:
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/39296260-hide-personal-cell-phone-number-in-fowarded-calls
I get a lot of feedback about this an the ask to obscure the forwarded number. Whilst we all know that uservoice is going away, I would still vote up on it because they should be carrying them along to the new system. I will put it on my list to raise to the PG, but if you see an AMA come along, I would raise this there as well. Hopefully, with enough asks it'll get on the roadmap.
Hope that answers your question
Best, Chris
