Forum Discussion
Teams call popup displays AA not CQ
For a long time the popup for an incoming call displayed the Call Queue that the call is ringing for. In the past week this has changed to the Auto Attendant where the call originated. This is a prob...
Hi,
we using several AA and CQ´s but it still displayed the CQ to the agent in the MS Teams .
If it was showing the AA it would be a mess, you are right.
we using several AA and CQ´s but it still displayed the CQ to the agent in the MS Teams .
If it was showing the AA it would be a mess, you are right.