Forum Discussion
Teams Call Flows
Hey Guys, First post here so please let me know if I've done anything wrong or missed anything out. The scenario I have, is the organisation has Teams calling, with all the relevant dial pla...
MichaelMcCleary Can you move things around and use a call queue with serial routing ? Th call queue would have the 'admin number' and would look to see if it can ring on the two users one after another. Then if neither are available or answer after a few seconds you can divert to voicemail.