Forum Discussion
Teams call controls on jabra headset not working
I found a solution for my Jabra Speak 510 where the controls and LEDs did not work for teams on USB - Bluetooth worked.
Change the Driver to "Jabra SPEAK 510 (Sound Research)" to "Jabra SPEAK 510 USB (Sound Research)" by selecting available drivers.
No everything is fine again. Seems to be that Windows selected the wrong driver after updating to 20H2...
I found a solution for my Jabra Speak 510 where the controls and LEDs did not work for teams on USB - Bluetooth worked.
Change the Driver to "Jabra SPEAK 510 (Sound Research)" to "Jabra SPEAK 510 USB (Sound Research)" by selecting available drivers.
No everything is fine again. Seems to be that Windows selected the wrong driver after updating to 20H2...
This is the only thing that worked. Updated the driver (by uninstalling the device in Device Manager, as it would not find more recent driver otherwise) and it helped!
GediminasMuraska I have the same issue on windows 10 20H2 and am trying to switch to the other driver (with USB), but whenever I uninstall the device, it just comes back when scanning for new hardware or unplugging/plugging the Jabra speak 510. I never get the choise to select the other (ISB) driver as shown in Christian Dyck 's reply.
How were you able to select the other driver?
PRaymaekers you've got to delete the driver, not just uninstall it.
- Thanks for the info, everyone. I got it fixed!
Manually searching for the drivers did only show the one without USB.
From device manager, I could only uninstall, it did not show the option to delete the driver. So I used DriverStoreExplorer (https://github.com/lostindark/DriverStoreExplorer) to force the deletion of the driver and after reboot, it automatically switched to the driver with 'USB' in it and now it works perfect!
- I uninstalled the device and driver completely first, rebooted and plugged the device in again to get the new driver.
