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owler_77's avatar
owler_77
Copper Contributor
May 14, 2020
Solved

Teams call controls on jabra headset not working

Hi,    I recently bought a new Jabra Evolve 75 headset to replace my old wired plantronics set. I purchased the Microsoft version of the headset, which is supposed to have better integration with M...
call controls
Headset
jabra
microsoft teams
software updates
  • Christian Dyck's avatar
    Christian Dyck
    Jul 28, 2021

    I found a solution for my Jabra Speak 510 where the controls and LEDs did not work for teams on USB - Bluetooth worked.

     

    Change the Driver to "Jabra SPEAK 510 (Sound Research)" to "Jabra SPEAK 510 USB (Sound Research)" by selecting available drivers.

     

    No everything is fine again. Seems to be that Windows selected the wrong driver after updating to 20H2...

Dana_dmanley34's avatar
Dana_dmanley34
Copper Contributor
Jun 10, 2021

oscar14 

Great! I wish it would start working on Cisco softphone so I don't have to sit her all day and stare at the screen waiting for that phone call.  Now that the stay at home covid19 is nearly over they will fix it. I found it works on IOS.

Christian Dyck's avatar
Christian Dyck
Brass Contributor
Jul 28, 2021

I found a solution for my Jabra Speak 510 where the controls and LEDs did not work for teams on USB - Bluetooth worked.

 

Change the Driver to "Jabra SPEAK 510 (Sound Research)" to "Jabra SPEAK 510 USB (Sound Research)" by selecting available drivers.

 

No everything is fine again. Seems to be that Windows selected the wrong driver after updating to 20H2...