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owler_77's avatar
owler_77
Copper Contributor
May 14, 2020
Solved

Teams call controls on jabra headset not working

Hi,    I recently bought a new Jabra Evolve 75 headset to replace my old wired plantronics set. I purchased the Microsoft version of the headset, which is supposed to have better integration with M...
call controls
Headset
jabra
microsoft teams
software updates
  • Christian Dyck's avatar
    Christian Dyck
    Jul 28, 2021

    I found a solution for my Jabra Speak 510 where the controls and LEDs did not work for teams on USB - Bluetooth worked.

     

    Change the Driver to "Jabra SPEAK 510 (Sound Research)" to "Jabra SPEAK 510 USB (Sound Research)" by selecting available drivers.

     

    No everything is fine again. Seems to be that Windows selected the wrong driver after updating to 20H2...

ChrisDodds's avatar
ChrisDodds
Copper Contributor
Feb 22, 2021

Any further on this I have the jabra evolve2 65 and the teams button just clicks in my ear.

 

teams version 1.4.00.2879 (64-bit)

 

jabra direct latest

  • WouterVoet's avatar
    WouterVoet
    Copper Contributor
    Feb 23, 2021

    ChrisDodds 

    So far, my evolve2 MS 65 is working properly for a few months now. I used to have issues as well, before that.
    I have Microsoft Teams Version 1.4.00.2879 (64-bit) and Jabra evolve2 65 version 2.4.5 and Jabra link 380 version 1.9.1

    • ChrisDodds's avatar
      ChrisDodds
      Copper Contributor
      Jun 10, 2021

      WouterVoet Hi, mine just randomly started working so assume a win update or something the company have had issues with updates so working for now as expected

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