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owler_77's avatar
owler_77
Copper Contributor
May 14, 2020
Solved

Teams call controls on jabra headset not working

Hi,    I recently bought a new Jabra Evolve 75 headset to replace my old wired plantronics set. I purchased the Microsoft version of the headset, which is supposed to have better integration with M...
call controls
Headset
jabra
microsoft teams
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  • Christian Dyck's avatar
    Christian Dyck
    Jul 28, 2021

    I found a solution for my Jabra Speak 510 where the controls and LEDs did not work for teams on USB - Bluetooth worked.

     

    Change the Driver to "Jabra SPEAK 510 (Sound Research)" to "Jabra SPEAK 510 USB (Sound Research)" by selecting available drivers.

     

    No everything is fine again. Seems to be that Windows selected the wrong driver after updating to 20H2...

Ali_Abbas_AU's avatar
Ali_Abbas_AU
Copper Contributor
Feb 11, 2021

***FIX***

owler_77 Evolve 75 MS comes with a USB dongle. Do not connect via bluetooth to your laptop/tablet.  If you have paired via Bluetooth, remove device. Use the dongle(only) and the buttons will work.

Press the button on the right ear to open Teams and to join/end calls. 

No issues with the mobile phone and Teams mobile app. Headphone buttons work. 

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