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Teams call controls on jabra headset not working
Hi, I recently bought a new Jabra Evolve 75 headset to replace my old wired plantronics set. I purchased the Microsoft version of the headset, which is supposed to have better integration with M...
I found a solution for my Jabra Speak 510 where the controls and LEDs did not work for teams on USB - Bluetooth worked.
Change the Driver to "Jabra SPEAK 510 (Sound Research)" to "Jabra SPEAK 510 USB (Sound Research)" by selecting available drivers.
No everything is fine again. Seems to be that Windows selected the wrong driver after updating to 20H2...
We have the following setup
Jabra engage 75 mono (latest fw)
Teams desktop app (latest fw)
Problems:
Call pickup / control not working for teams calls
Ringtone on base station only works for about 5 percent of the users.
Jabra support points to microsoft and the other way.
Pernille-Eskebo and @jabra the way it is currently the endusers will not get happy with your solution. This issue is now pending since months.
Is there any update on this?
Thanks
Jabra engage 75 mono (latest fw)
Teams desktop app (latest fw)
Problems:
Call pickup / control not working for teams calls
Ringtone on base station only works for about 5 percent of the users.
Jabra support points to microsoft and the other way.
Pernille-Eskebo and @jabra the way it is currently the endusers will not get happy with your solution. This issue is now pending since months.
Is there any update on this?
Thanks
