Forum Discussion
Teams call controls on jabra headset not working
- Jul 28, 2021
I found a solution for my Jabra Speak 510 where the controls and LEDs did not work for teams on USB - Bluetooth worked.
Change the Driver to "Jabra SPEAK 510 (Sound Research)" to "Jabra SPEAK 510 USB (Sound Research)" by selecting available drivers.
No everything is fine again. Seems to be that Windows selected the wrong driver after updating to 20H2...
This is really strange!
I have this with two Teams users on the SAME PC with SAME logged in user and same Teams app version.
When "user 1" is logged in Teams call controls works fine on a Jabra Engage 75 headset. When I log "user 1" out of Teams and switch to "user 2" NO call control works!
What in the users Teams profile can do the change?? Same politics and both in "Teams Only" mode!
This is really strange.....
Lars_Christensen1970 I had the settings changed to Teams only but it does not work...