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Teams call automatically gets disconnected frequently
Hi All, I had been facing strange issue with teams call. As I mentioned in my subject whenever I make teams call my call gets disconnected automatically after few minutes. I changed my bluetooth j...
Elari160 But to permanently fix this challenge, I re-installed Windows OS & fixed this.
May be you can also give a try
I encounter similar issues; lots of disconnect and call drop on Webex. When I reboot the Jabra headset, then the call is good.
faithlibraWhat do you mean with "reboot the headset"? Unplug and replug its USB cord ? (FYI I have this issue with a wired Jabra headset).
By the way, in my case the disconnect is always somewhere between 2min55s and 3min01s after setting up the connection - according to my Teams Call History.
The issue started to happen right after my company enabled dialing external phone numbers on Teams.
- Solved in my case by exiting Skype which was still running in background next to MS Teams.
Having two applications open that both try to control the Jabra headset seems the cause of the issue.Aquaya - I agree with your suggestion. I switch between Webex and Teams and my Jabra headset (BT) starts connecting and disconnecting like it's jumping between applications. I've made sure Teams is shut down when using Webex and that seems to work. However, i've also had the issue with ONLY Teams open. Seems like joining a scheduled Teams meeting, and having Teams open (for chat, etc.) may also cause the two competing connections (both from Teams). Shutting Teams down and then joining the Teams meeting invite seems to work.
