Forum Discussion
Teams Button on new Microsoft Modern Speaker and Modern Bluetooth Headset Stopped Working
Seems there is an issue with current MS Teams version. According to Jabra support, MS would probably come with a new version, but they are not sure about the timeline.
... wondering if it makes sense to purchase MS Teams certified devices, if respective functionality is not included in testing cycles
I just got a reply from Poly:
"We have checked internally Teams button will not work. Because the authentication part initiated by the Teams on physical connection is not happening as it was disabled by Microsoft recently. Microsoft will bring a team’s update which is supposed to be coming by the last week of January. And after that they will fix this behavior. We also have a ticket logged with Microsoft to check the progress of this issue. For time being use the screen icons to manage calls."
So we just need to wait for the end of this month to have it fixed (hopefully).
the ASP service which is what it is used for the Teams button functionality, was disabled, it should be working by Monday, Friday at the latest I believe. Please update Teams client next week and give it a try.
- Just wanted to report mine is now working this morning! Same version so this must be something gradually released server side.
- HI,
I am using exact the same as you and this morning the teams-button is working on the speaker. I did nothing like update or so, just wait 🙂
The button now always lights up. - I have 1.4.00.32771 and it's still not working.
- I'm using a Poly Sync 20, and Teams version 1.4.00.32771 (64-bit), and it's working fine.
Maybe it's a gradual release? - For those that it's working again:
What device are you using?
What version of Teams are you on?
I am using a Microsoft Modern USB-C Speaker with Teams version 1.4.00.32771 and it is NOT working. mine is also working now
- Mine still isn't working...
- It works again, finally! I actually didn't have to update anything. Suddently it works again.
