Forum Discussion
Solved
Teams Button on new Microsoft Modern Speaker and Modern Bluetooth Headset Stopped Working
I have the new Microsoft Modern Speaker and Modern Bluetooth headset for Teams. Recently the "Teams" button stopped working on both. If I understand how it's supposed to work when I press it while Te...
Seems there is an issue with current MS Teams version. According to Jabra support, MS would probably come with a new version, but they are not sure about the timeline.
... wondering if it makes sense to purchase MS Teams certified devices, if respective functionality is not included in testing cycles
TimoB000 I am currently running 1.4.00.32771. So you are a little ahead of me. One additional thing I will add id that my organization doesn't use the telephony piece (where you can make calls to external phones) with Teams. Not sure that's relevant as the Teams button worked until several weeks ago. Hope that helps.
In our company we are using external telephony so I don’t think that this could be the critical point.
- Okay, thanks. I didn't think so either.
I also don't think that's really a factor. I guess we just have to wait for Microsoft to release a Teams version where certified devices can work again. Is there a page with known issues? I'd like to understand if Microsoft is at least aware of this.
- I got this from a poly ticket I raised…
latest info, from MS is following:
The feature was disabled a while back due to livesite. The issue is fixed but the feature is still disabled. The feature will be enabled next month (i.e. Jan 2022).- could you please provide more info regarding this? is there an ETA, could you provide the ticket number?
