Forum Discussion

Brass Contributor

Dec 07, 2021

Solved

Teams Button on new Microsoft Modern Speaker and Modern Bluetooth Headset Stopped Working

I have the new Microsoft Modern Speaker and Modern Bluetooth headset for Teams. Recently the "Teams" button stopped working on both. If I understand how it's supposed to work when I press it while Te...

microsoft teams

ARA0815
Dec 13, 2021
Icebugz
Seems there is an issue with current MS Teams version. According to Jabra support, MS would probably come with a new version, but they are not sure about the timeline.

... wondering if it makes sense to purchase MS Teams certified devices, if respective functionality is not included in testing cycles

leemcr

Copper Contributor

Dec 09, 2021

Same for me, I have the wired modern headset and the teams hook button was working great and now just flashes for a few seconds and stops. Tried another PC and the same thing happens which is a bit odd. Could they have disabled it within Teams somehow?

Icebugz
Brass Contributor
Dec 10, 2021
leemcr definitely possible. The two unidentified devices under "Other Devices" in the legacy Device Manager sure seem suspect to me (and are probably in the Teams app itself). Do you have them in yours as well? (Search for "Device Manager" - Go down to "Other Devices" and see if there are two entries TEAMS ASP and TEAMS CONTROL). TEAMS ASP is the Teams Accessory Signaling Protocol.) I have tried finding drivers for those two software controls with no luck. Even pointed to the Teams directory to see if they just got moved to a different place. No luck.