Forum Discussion
Teams button on Jabra Evolve2 65 wireless headphones not answering calls
slicendice73 Same headset, same behavior. In addition, the Bussy-Led (red) remains on and I have not yet found a way to fix the problem.
- NdSmith73Aug 28, 2024Copper Contributor
Amminger2102
In my case (Jabra Evolve2 65 connected via Jabra Link 380 USB-C to MacBookPro) after receiving a Teams call the headphones stay suspended in red mode and automatically disconnect the next incoming call. This is very frustrating...
However, I found that if I make a test call in Teams (by simply clicking the call button, not the call itself), the headphones go back to normal.
Inconvenient, but it works. - TK-TariqKhanMar 17, 2023Copper Contributor
Amminger2102 You can press the call answering button and the light will go away.
- slicendice73Feb 20, 2023Copper Contributor
Amminger2102 it's really frustrating as I really like the headphones - good sound quality, good features, etc. But not being able to answer calls is a major downer. I suspect the answer button not working is actually a Teams issue rather than a headphone issue, but exactly what, I don't know.
I recently got a replacement pair (just in case it was the headphones) but sadly they have exactly the same issue...only this time, I'm also getting no sound over Bluetooth from my phone 😞 So I may have to return them for a refund, which is a shame.
Re your LEDs, I don't know if this will work for you, but I found that if you press the up and down volume buttons simultaneously, it will switch between busy and available...the LEDs should switch off when in "available" mode.
- Amminger2102May 16, 2023Copper ContributorThank you for the hint.
Pressing the up and down volume buttons simultaneously to switch between bussy and available works for me.