Forum Discussion

AlanMcBurney's avatar
AlanMcBurney
Copper Contributor
Nov 20, 2022
Solved

Teams Bug - Limits Internet Bandwidth

Hi I've been having issues with internet throughput. My line is 1Gbps, but recently, I can't get it to go over 300-400 Mbps. After a lot of troubleshooting with my network, ISP, devices, cables etc...
microsoft teams
  • StaceeFrane's avatar
    StaceeFrane
    Dec 01, 2022
    It is a known issue that Teams client uses a large amount of resources for many computers. This is on the roadmap for resolution. You can increase your RAM. Yet, it does not affect your internet connectivity.
garygraeff's avatar
garygraeff
Copper Contributor
Jun 03, 2024

AlanMcBurney Just to add to the pile, this has been a problem for a few years, and I also have a thread in one of the MS support forums (can't remember where now).  I also opened a support incident with MS and spent time with a Teams person who did a number of test on my device and while he couldn't deny that bandwidth is impacted, nothing pointed to why it's happening.

 

BTW New Teams doesn't help.  Today was very bad.  I have 1.2Gb to the house and on my phone (WiFi 6 connection I get well over 1Gb.  My laptop is wired to the router.  Without Teams loaded, I get 600-800Mb/s.  With Team loaded, I'm lucky to get 70Mb/s after rebooting my laptop and capble modem and it will degrade from there.  And it appears to be even work with the new Outlook client is running... like below 20Mb/s.

 

This is real and it's not my internet and it's not my laptops (Surface Book and Surface Laptop).

Resources