Forum Discussion
Shaun Healy
Jul 08, 2021Copper Contributor
Teams Being Disconnected
I have an issue where Teams voice calls will disconnect if another softphone application rings in. For example; i will be on a Teams voice call. My other app (called Worktime) is a softphone. When th...
PeterRising
Jul 10, 2021MVP
This is going to be something very difficult to troubleshoot I would say unfortunately. Not something Microsoft are likely to support and it boils down to two conflicting pieces of software competing. If anything, it sounds like Worktime is the culprit as it interrupts Teams, but Teams does not do the same. Not helpful at all I realise but I think this is going to be one of those "it is what it is" scenarios.