Forum Discussion

Zhiii's avatar
Zhiii
Copper Contributor
Aug 30, 2021

Teams badge won't go away

I have been having this issue for the past few days. Despite all the messages being read, the badge of Teams won't disappear. Does anyone know how to fix this? 
  • ChristianJBergstrom's avatar
    Aug 30, 2021
    Did you use the filter view? Select the filter for Unread, @mentions, Replies, Reactions, Missed call, Voicemail, Apps. Walk them trough. Could be that you've been @mentioned and then that person had a change of mind and removed the post and things are being cached. You can always verify using Teams on the web too. As for the desktop app you can "reset" it by removing all content in %appdata%\Microsoft\Teams (copy and paste to Start).

Resources