Forum Discussion
PWheeler
Nov 03, 2023Copper Contributor
Teams backgrounds all deleted
I went to use a custom background in teams this morning ('New' Teams) only to find that it and the 20 or so uploaded backgrounds were no longer there, although there were a raft of new MS-provided backgrounds.
The AppData\roaming\microsoft\teams\backgrounds\uploads folder had been completely emptied out.
The functionality is still there - I can upload and apply new backgrounds without any issue.
Apart from trying out the 'new' UI, I've made no changes and there have been no admin changes.
Hi PWheeler
New Teams uses a different folder for storing custom backgrounds, and they are not automatically moved when switching to the new client.
Although I have experienced the same that old client's folder was cleaned, probably when switching between accounts a few times. But when now testing switching client version, all backgrounds remained.
New location for backgrounds is: c:\Users\<User>\AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\Backgrounds\Uploads.- mtownse1925Copper Contributor
- alehal333Copper ContributorHi, is there any way to get the old background pictures back? When I try, I get an error about the size of the pictures. I also have New MS Teams on Windows 10.
- PWheelerCopper Contributor
Thanks Matti_Paukkonen
Looks like that's what happened. Annoying, I'd put a lot of work into some of those backgrounds, I was quite proud of the animated ones 🙂
One of those things I suppose - I need to get better at doing local profile backups