Forum Discussion
Jeff_Anders
Aug 05, 2019Copper Contributor
Teams Auto Attendant with Extension Support - Status?
Although we continue to promote moving away from Extension dialing and coach users to use their full E.164 number, SIP# and other more feature rich collaboration; it keeps coming down to old habits be...
LinusCansby
Aug 06, 2019MVP
Jeff_Anders I guess the Dial by name function in Auto Attendant is not okay for your users?
When you say extension dialing is it from desk phones that users want to type the extension? You have the normalization you can do in Dial plans.
https://docs.microsoft.com/en-us/microsoftteams/what-are-dial-plans